Service excellence

After missing 2 payments for my car and household insurance, Santam called me and offered me a better and affordable deal to help me continue paying my insurance cause they understand that we all going through hard times financially.. Abraham/Ibrahim is the friendly guy who called and assisted me, he was one of the most compassionate, friendly and professional people I've ever came across.. Thank you Santam for understanding your client's needs and also for being the insurance that cares.. I'm very touched and happy cause I can still continue to pay my insurance even when I'm unemployed.