NB
Ntando B
1 reviews | Active since Jun 2017
10 Aug 2018, 16:25
********
I have been with Santam for over a year never missed a single payment. My car got broken into and they broke my Rear window. The window is about R1100 from VW and I even have the quotation in writing.
Santam would like me to pay R500, they call it an access fee, I call it a ******* fee. The agents have no clue of what they doing. One idiot submitted a claim for a windscreen after I specifically said "rear window" I even describe it to him since he could not comprehend what I was saying.
These ******** think they can take me for ride. Month end I will be setting up a cancellation since they are so ***********.
I will wait and see who calls me right now but either way I have made up my month.
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Replies (3)
Santam's replyOfficial
13 Aug 2018, 07:46Good morning,
We thank you for your post above. We are really sorry to hear about your frustration.
We will investigate this matter immediately and revert back to you shortly.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply13 Aug 2018, 07:46
Official
Good morning,
We thank you for your post above. We are really sorry to hear about your frustration.
We will investigate this matter immediately and revert back to you shortly.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
NB
Ntando B's updateReviewer Update
13 Aug 2018, 10:12I need feedback today because Auto Boys keeps calling telling me they want R500.00.
NB
Ntando B's update13 Aug 2018, 10:12
Reviewer Update
I need feedback today because Auto Boys keeps calling telling me they want R500.00.
Santam's replyOfficial
13 Aug 2018, 10:34Good day,
Feedback will be provided today still.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply13 Aug 2018, 10:34
Official
Good day,
Feedback will be provided today still.
Kind regards
Stephan Olivier
Client care media manager
Best regards,