Santum refuses to pay out claim

Item: Santam
Rating: 1
Author: beverely S

I had items ****** from my house and due to the fact that no forced entry could be found Santum refused to pay out my claim or replace the items ****** their client customer service is a 0 and will not recommend this company to anyone as they just take you money monthly and refuse to pay out for good ****** even with a case docket opened they will not receive my hard earned money anymore cancellation of my policy will. E done

Helpful (0)

Replies (1)

Santam's replyOfficial

23 Sept 2019, 08:03

Good day

Thank you for your post.

We note that you have not provided your policy/claim number.

We cannot assist without the claim number.

Please provide us with the above detail in order for us to assist.

Thank you and kind regards

Kurt Koopman

Client Care Manager

Santam's reply23 Sept 2019, 08:03

Official