KM
Kharoline M
1 reviews | Active since Oct 2011
07 Nov 2021, 21:11
Santum incompetency is ALARMING!!!!!!!!!!!!
I am expected to pay R750 excess before my geyser can be replaced and the ceiling damage repaired. YET no one at Santum can send me ****** payment details. Now how the HELL am I supposed to get this claim actioned??????????
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Replies (3)
Santam's replyOfficial
07 Nov 2021, 21:32Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply07 Nov 2021, 21:32
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
KM
Kharoline M's updateReviewer Update
07 Nov 2021, 22:10Please don't assign this to Stephan Oliver to resolve as he has failed me once which was enough. We have a faulty geyser and ceiling damage that needs to be sorted ASAP!
KM
Kharoline M's update07 Nov 2021, 22:10
Reviewer Update
Please don't assign this to Stephan Oliver to resolve as he has failed me once which was enough. We have a faulty geyser and ceiling damage that needs to be sorted ASAP!
Santam's replyOfficial
08 Nov 2021, 06:28Good morning,
Thank you for your review.
We have requested claims management to get the plumber to provide an invoice in respect of the excess payable by you.
Thank you and kind regards
Client Care Team
Thank you for your review.
We have requested claims management to get the plumber to provide an invoice in respect of the excess payable by you.
Thank you and kind regards
Client Care Team
Santam's reply08 Nov 2021, 06:28
Official
Good morning,
Thank you for your review.
We have requested claims management to get the plumber to provide an invoice in respect of the excess payable by you.
Thank you and kind regards
Client Care Team
Thank you for your review.
We have requested claims management to get the plumber to provide an invoice in respect of the excess payable by you.
Thank you and kind regards
Client Care Team