Santam’s pathetic service

I was involved in an accident on the 1st of June 2019. The person who bumped into me is insured by Integrisure. Santam ,however handles their third party claims. I need to share this with the public . I was under the impression that santam was one of the best companies for insurance. With this experience they are now by far the worst insurance company I’ve had to deal with . Without me calling in or emailing . Not one of their workers will contact me to let me know what is happening regarding the claim . It’s been over a month and yet I am still sitting with a car that is not fixed . Whenever I call in to get feedback there is nobody to assist me with my claim . They are either on training or at 9:30am managers are still not available . I am deeply disgusted at the ********** service I’ve come across. I wouldn’t recommend anybody to use Santam’s services period!!!!!!