JV
Johan V

1 reviews | Active since Mar 2009

21 Jan 2020, 11:32

Santam's accesor's speeding almost cost my wife jail time

Last year my vehicle went in to the panel shop for a accident repair. While the vehicle was with the repairer, one of the technicians together with the accessor of Santam, Johannes Kruger, took the car for a test drive, on October 4th 2019, where they broke the speed limit by doing 132km/h for which I received a traffic fine of R400. I called Johannes Kruger at Santam to bring this under his attention and he asked me to forward him all the details and assured me the fine would be settled ASAP. Today my wife got pulled over in a roadblock and they wanted to prosecute her on the spot for the outstanding fine that was due December 2019. I need this to be settled by Santam before end of business day today or I will take legal action and hold Santam responsible for all costs.

0
Replies (2)
Santam
Santam's reply22 Jan 2020, 12:17
Official
Good day

Thank you for your post.

Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.

Thank you and kind regards

Kurt Koopman

Client Care Manager
JV
Johan V's update22 Jan 2020, 12:43
Reviewer Update
No need. I have managed to make contact with the previous accessor and they have transferred the money so I can settle the fine.