1 reviews | Active since Dec 2010

15 Jul 2018, 08:06

Santam terrible insurance

3 months later I still have always at my property and now no water, municipality said no more time. Thanks Santam. I have called you. Please escalate this to head of the claims decision, call me and if not resolved in 5 working days I will sort it out and recover the funds from you. Time up. Note to anyone looking for insurance: this company and.my ex broker, have no clue about anything but COLLECTING YOUR MONTHLY PAYMENTS. Ask their assessor about qualifications....

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Replies (1)
Santam
Santam's reply16 Jul 2018, 07:53
Official

Good morning Mr Du Toit,

We hereby acknowledge receipt of your post above. We are really sorry to hear about this and the inconvenience and frustration caused.

We have escalated this matter to the regional claims manager to intervene and ensure this matter gets resolved as soon as possible.

Thank you and kind regards.

Stephan Olivier

Client care media manager