GA
Grant A

1 reviews | Active since Sept 2019

03 Sept 2019, 19:43

Santam Sucks!

On the 1st of September a claim *** was registered for a collapsed wall. Quotations were submitted on the same day. To date no assessor or contractor has arrived despite numerous calls and escalations. The property has been exposed since the early hours of Sunday morning. I have never experienced such inefficiency from an insurance company.

0
Replies (1)
Santam
Santam's reply04 Sept 2019, 10:11
Official
Good day Grant

Thank you for your post.

We will email to obtain the claim number, as Hellopeter blocks out the number you provided.

We trust this to be in order.

Thank you and kind regards

Kurt Koopman

Client Care Manager