DE
Des E
1 reviews | Active since Jan 2015
26 Feb 2018, 14:58
Santam "stole" my money
At the end of January 2018 they changed their policy numbers and double debited my bank account. I subsequently complained and eventually they repaid the debit but "stole" R57.10 off the original debit. To date they have not responded to my request to refund the "******" amount.
Helpful (0)
Replies (2)0
Replies (2)
Santam's replyOfficial
26 Feb 2018, 16:25Good day
Thank you for your post.
Please be advised that we are investigating your complaint.
We will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Santam's reply26 Feb 2018, 16:25
Official
Good day
Thank you for your post.
Please be advised that we are investigating your complaint.
We will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
DE
Des E's updateReviewer Update
04 Mar 2018, 14:14Santam has not communicated directly with me but have now credited my bank account with more than I complained about?
Thanks to hellopeter.com for the assistance
DE
Des E's update04 Mar 2018, 14:14
Reviewer Update
Santam has not communicated directly with me but have now credited my bank account with more than I complained about?
Thanks to hellopeter.com for the assistance