Santam STAY AWAY!

Claimed my sons Gaming PC, they asked for a damage report , so I called a IT company , before that , I visited their office , and asked if i could not bring the PC to them for assessment . Their answer no , its fine, get your own report , then they were not happy with it. Then they asked me to bring the PC in. I did that ,and they send it to their "own" specialists , or wherever. Now they are denying my claim, because their specialist , could find the reason for the PC not working. So be careful, they will find any excuse not to honor their agreement. Why no 1 did they not take the PC in themselves, like I asked them to do the first time, Then when I got the report, they were not happy , but could then take it in , for a second opinion.