PG
Pieter G
1 reviews | Active since Mar 2021
22 Sept 2022, 08:57
Santam should just sell cookies and leave insurance industry
3 Months since my vehicle accident and my claim hasn't been completed. Zero communication from santam and the panel shop they assigned is just as pathetic with zero communication from them either. Took the car there 3 times for an assessment because everytime the assessor has left the company and they don't keep record. Worst service I've ever experienced from an insurer
Helpful (0)
Replies (4)0
Replies (4)
Santam's replyOfficial
22 Sept 2022, 09:03Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply22 Sept 2022, 09:03
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
22 Sept 2022, 09:35Good day Pieter,
We are really sorry to hear about your bad experience.
Kindly provide us with your claim number to investigate?
Kind regards
Client care
We are really sorry to hear about your bad experience.
Kindly provide us with your claim number to investigate?
Kind regards
Client care
Santam's reply22 Sept 2022, 09:35
Official
Good day Pieter,
We are really sorry to hear about your bad experience.
Kindly provide us with your claim number to investigate?
Kind regards
Client care
We are really sorry to hear about your bad experience.
Kindly provide us with your claim number to investigate?
Kind regards
Client care
PG
Pieter G's updateReviewer Update
22 Sept 2022, 21:20***
PG
Pieter G's update22 Sept 2022, 21:20
Reviewer Update
***
Santam's replyOfficial
23 Sept 2022, 07:38Dear Pieter,
Thank you very much.
Kind regards
Client care
Thank you very much.
Kind regards
Client care
Santam's reply23 Sept 2022, 07:38
Official
Dear Pieter,
Thank you very much.
Kind regards
Client care
Thank you very much.
Kind regards
Client care