NB
Neil B
1 reviews | Active since Aug 2015
22 Jul 2020, 11:13
Santam service provider poor service
I logged a claim with Santam and their own response has been great but the response of the party they use to do assessments is terrible. They now want me to talk to that company but my insurance is with Santam not their service provider.
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Neil B's updateReviewer Update
23 Jul 2020, 13:06After an initial response I am still no wiser about what is going on. Somebody from Santam called me on a line that was very hard to hear (because he said wi-fi is bad) then fumbled over what was to be done. I asked him to do his homework on what if anything had changed and get back to me. Now NOTHING.
NB
Neil B's update23 Jul 2020, 13:06
Reviewer Update
After an initial response I am still no wiser about what is going on. Somebody from Santam called me on a line that was very hard to hear (because he said wi-fi is bad) then fumbled over what was to be done. I asked him to do his homework on what if anything had changed and get back to me. Now NOTHING.