JH
Joe H
1 reviews | Active since Jan 2010
17 Aug 2015, 13:25
Santam service not supporting small business
It's been 2 weeks since we had an accident with our mobile grooming trailer. No other parties involved, just a trailer. To date I have not received an assessment from Santam. Every day that we do not have a trailer, there is no income. Because of that we might have to let some staff go. We have 5 vehicles in total insured with you guys. Perish the thought that it would be a car accident. What is going on !!! FIX YOUR SERVICE
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Santam's replyOfficial
17 Aug 2015, 13:46Hello Joe123,
Thank you for bringing your concerns to our attention. I am really sorry to hear about your bad experience.
Please allow us the opportunity to investigate your matter. Santam will revert to you soonest.
Kind regards.
Jeanne Hamman
Client Care Manager
Thank you for bringing your concerns to our attention. I am really sorry to hear about your bad experience.
Please allow us the opportunity to investigate your matter. Santam will revert to you soonest.
Kind regards.
Jeanne Hamman
Client Care Manager
Santam's reply17 Aug 2015, 13:46
Official
Hello Joe123,
Thank you for bringing your concerns to our attention. I am really sorry to hear about your bad experience.
Please allow us the opportunity to investigate your matter. Santam will revert to you soonest.
Kind regards.
Jeanne Hamman
Client Care Manager
Thank you for bringing your concerns to our attention. I am really sorry to hear about your bad experience.
Please allow us the opportunity to investigate your matter. Santam will revert to you soonest.
Kind regards.
Jeanne Hamman
Client Care Manager