1 reviews | Active since Oct 2017
SANTAM SERVICE HAS GONE TO THE DOGS!!!
Terrible service from Santam and in particular Lorraine Tigere and Coenrad De Jongh.
Had a break in to my house. Took them more than a week to appoint/send an assessor. Once that was done it took another week for the assessor to come out. Now more than a month later and we are still waiting for them to give us any indication on the status of our claim.
Shockingly terrible service from a once great service provider.
Good morning Michael,
Thank you for your post above. We are really sorry to hear about your bad experience and the frustration this has caused you.
We will immediately investigate and request urgent feedback to you in regards to the outcome and finalisation of your claim.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Good morning Michael,
Thank you for your post above. We are really sorry to hear about your bad experience and the frustration this has caused you.
We will immediately investigate and request urgent feedback to you in regards to the outcome and finalisation of your claim.
Thank you and kind regards.
Stephan Olivier
Client care media manager