ZM
Zubar M
1 reviews | Active since Jun 2019
27 Apr 2020, 18:35
Santam service disappointing
Tried emailing them numerous times from April to amend my policy. No reply whatsoever. Now I have a geyser heating problem and registered an incident. More than 24hr and again no respons. Thinking hard as to change my insurer. I used to be so happy worth them
Helpful (0)
Replies (1)0
Replies (1)
Santam's replyOfficial
28 Apr 2020, 08:36Good day,
Thank you for your review.
We are really sorry to hear about your bad experience.
We will request claims to make urgent contact with your in respect of your geyser issue and will also request underwriting to contact you in respect of the amendments you require.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We are really sorry to hear about your bad experience.
We will request claims to make urgent contact with your in respect of your geyser issue and will also request underwriting to contact you in respect of the amendments you require.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply28 Apr 2020, 08:36
Official
Good day,
Thank you for your review.
We are really sorry to hear about your bad experience.
We will request claims to make urgent contact with your in respect of your geyser issue and will also request underwriting to contact you in respect of the amendments you require.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We are really sorry to hear about your bad experience.
We will request claims to make urgent contact with your in respect of your geyser issue and will also request underwriting to contact you in respect of the amendments you require.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,