EH
ELNA H
1 reviews | Active since Nov 2010
10 Nov 2020, 10:46
SANTAM SERVICE??????????????????????
I have been involved in a accident , its now almost two months later and the vehicle is still not repaired as i am the third party this is totally ridiculous how long does it take to make contact with a person, i went to the extended to submit a quote for the repairs to the broker and still Santam did not contact me, This is totally disappointing
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Santam's replyOfficial
10 Nov 2020, 12:45Good afternoon Elna,
Thank you for your review.
We are really sorry to hear about your bad experience and the inconvenience caused.
We will be in contact via email to request the claim number from you and proceed with our investigation into this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We are really sorry to hear about your bad experience and the inconvenience caused.
We will be in contact via email to request the claim number from you and proceed with our investigation into this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager
Santam's reply10 Nov 2020, 12:45
Official
Good afternoon Elna,
Thank you for your review.
We are really sorry to hear about your bad experience and the inconvenience caused.
We will be in contact via email to request the claim number from you and proceed with our investigation into this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We are really sorry to hear about your bad experience and the inconvenience caused.
We will be in contact via email to request the claim number from you and proceed with our investigation into this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager