Santam se antwoord op my epos!!!!!

<p>My epos aan Santam/Chubb .....</p> <p>Good day</p> <p> </p> <p>I can’t wait another 2/3 months,I’m sorry. It will take Chubb’s Accounts Payable department 40 WORKING DAYS to make the payment,after it’s been approved,so that’s another few days,waiting for the payment to be approved. Then I must wait again for the insurance. No this is unacceptable,I’m driving my car like this for 2 months already now. I think if it was me who drove into Chubb’s vehicle,then Chubb would’ve been on my case everyday and wanted their vehicle fixed.</p> <p>The accident was not my fault,but I must wait for my car to be fixed. Chubb have cars they can use,I don’t have any other car,this car is my only 1,so I must drive it like this.</p> <p> </p> <p>Jeneline</p> <p> </p> <p>En nou die epos van Santam ......</p> <p>Good day</p> <p> </p> <p>Our procedures and processes are outlined clearly when your claim is intimated. If you are unhappy with these delays you are encouraged to claim through your own insurer and then request a recovery against ourselves. We are not able to circumvent any of the processes nor can we waive any of them in the interests of settling your matter.</p> <p> </p> <p>Further, your queries have already been addressed through our client care division, so I would encourage you to please refrain from contacting our insured or the broker directly as this back and forth of emails does not allow us to properly attend to your claim.</p> <p> </p> <p>I trust you find the above in order.</p> <p> </p> <p>Regards </p> <p> </p> <p>Is dit nou nie sarkasties nie ?? Hul weet vir n feit dat ek nie n versekering het nie,want ek moes n affidavit kry en vir hul stuur om se ekt nie versekering nie!!!!!!!!!!! Weet nie hoekom mense by hul n versekering het nie,want hul diens is PATETIES en ONGESKIK !!!!!!!!!!!!!!</p>