Santam *****s from a deceased person

Item: Santam
Rating: 1
Author: Russell F

Santam refuse to cancel a debit order for a premium on my late fathers short term. He has passed away and they continue to debit. Despite numerous calls, and emails, they seem to enjoy *****ing from the dead Never will I recommend them to anyone

Helpful (0)

Replies (4)

Santam's replyOfficial

14 May 2024, 09:03

Good day,

Please provide us with the policy number of your late father's policy to enable us to assist?

Thanking you in advance?
Regards
Client care

Santam's reply14 May 2024, 09:03

Official

Good day,

Please provide us with the policy number of your late father's policy to enable us to assist?

Thanking you in advance?
Regards
Client care

Russell F's updateReviewer Update

14 May 2024, 09:16

Good day
Policy number, MR E D FERREIRA / ***
If you would like the death certificate, please post email to which I can mail it to
Trust this is the correct number
I will continue to have FNB reverse the debit order, as it is been debited from my account as I was paying this obo my late father

Russell F's update14 May 2024, 09:16

Reviewer Update

Santam's replyOfficial

14 May 2024, 09:45

Thank you for the feedback and information

Regards
Client care

Santam's reply14 May 2024, 09:45

Official

Thank you for the feedback and information

Regards
Client care

Santam's replyOfficial

15 May 2024, 09:15

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's reply15 May 2024, 09:15

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care