EM
Enrique M
1 reviews | Active since Aug 2017
07 May 2024, 16:24
SANTAM ***S
Appalling service!!! Had a theft at my premises on the 20 April 2024. Logged a claim on the 22 April 2024. I called the claims advisor the 23 April 2024, To discuss my claim.
To date this day 7 May 2024 going for 8 May 2024. I have heard nothing from Santam after try countless times to make contact with the Manager and the claims advisor no 1 has returned my call or bothered to respond to my emails.
Quick to deduct my installments for the pass 10 years. Now can't even bother to take or return my calls.
Be careful who you insured with these ***S only want your money and don't care about customer service!!!!!!!!
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Replies (2)
Santam's replyOfficial
07 May 2024, 16:27Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,
Santam's reply07 May 2024, 16:27
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,
EM
Enrique M's updateReviewer Update
07 May 2024, 16:43Lets hope someone at Santam has the clients interest at heart!
EM
Enrique M's update07 May 2024, 16:43
Reviewer Update
Lets hope someone at Santam has the clients interest at heart!