SANTAM ruin my CREDIT SCORE

<p>I had car and house insurance with Santam for a number of years thru a broker with no problems.</p> <p>I cancelled my policies at the end of April and recieved confirmation. At the end of May on the first of June not only did they take the normal Direct Debit (that should have been cancelled) for R1700 they took R17000 from my Nedbank account.</p> <p>I contacted them and they admitted the mistake to me and my Broker. They said wait and see if Nedbank "BOUNCE" it and return the money. They did.</p> <p>I asked SANTAM for some compensation and costs for the work on my part plus the embarashment caused but the said quite ARROGANTLY ...NO.</p> <p>Yesterday I went to buy something that required a credit check and I was refused because I had a BAD credit rating!</p> <p>I investigated my credit rating and found it has plumeted because of a"miss use and bad conduct with regard to my Nedbank account and a payment to SANTAM".</p> <p>I have contacted them them and although they admit it was entirely thier fault they are are making hard for to get a letter/ email admitting it that I can send to Nedbank to clear my negative credit rating.</p> <p>On top of that I have been charged by Nedbank for SANTAM's mistakeand they are REFUSING to pay anything for the problems and embarassment they caused me.</p> <p> </p>