1 reviews | Active since Jul 2011
Santam put me in danger
Santam offeree me a great premium and package. After a week a received a call from a young man wanting to go over my policy again. They couldn't understand the simple idea that my vehicle is used for business as I am a sales consultant. Rarely I carry a stock item to a client, which is covered by my company's insurance. It has NO impact on Santam whatsoever and yet they insisted that I need a commercial insurance as a private individual, and then they cancelled my policy without informing me. They put me at financial risk. Their customer service is pathetic, and they simply don't understand what a medical sales consultant does. I will stop referring clients to them for business. Really disappointed. Already got other insurance from another company that actually understands what they do.
Thank you for your post.
We note that you have not provided your policy number and we will email you to obtain the latter.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We note that you have not provided your policy number and we will email you to obtain the latter.
Thank you and kind regards
Kurt Koopman
Client Care Manager
