SK
Shirley K

1 reviews | Active since Aug 2019

18 Nov 2022, 00:06

Santam. Professional Polite Prompt service.

Chesne Stevens from Santam claims was truly amazing. My claim was very problematic.... with cell C magnificently getting their information wrong from start to finish. Chesne was patient, professional, knowledgeable and polite. In fact, from the moment I first called in about my claim, Santam was brilliant. Their call waiting time is unbelievably short compared to 99% of other companies, and you actually get to speak to a real human from the word go. Everyone I spoke to was courteous and obliging, and my claim was paid out, with no hassle, within 3 days. Thanks for sterling service Santam. Keep up the good work.

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Replies (1)
Santam
Santam's reply18 Nov 2022, 00:26
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.