JO
John O'Kennedy
1 reviews | Active since Mar 2017
29 Mar 2017, 13:31
Santam - Premium Refund
<p>On 15 Feb 2017 I cancelled one policy and replaced it with another. Despite numerous calls and emails, to date I have still not been refunded. </p> <p>I think it is time I cancel the new policy too, because God forbid I have to claim against it...</p>
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Replies (2)
Santam's replyOfficial
29 Mar 2017, 13:53Good day John,
Thank you for your post above. We will investigate your concerns and provide feedback once we have concluded our investigation.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply29 Mar 2017, 13:53
Official
Good day John,
Thank you for your post above. We will investigate your concerns and provide feedback once we have concluded our investigation.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
JO
John O'Kennedy's updateReviewer Update
02 Jun 2017, 10:36Thanks to Stephan, this was resloved in 24 hours, BUT why do one have to go to this length to get things resolved?
JO
John O'Kennedy's update02 Jun 2017, 10:36
Reviewer Update
Thanks to Stephan, this was resloved in 24 hours, BUT why do one have to go to this length to get things resolved?