Santam poor service!

Item: Santam
Rating: 1

I posted a review a few weeks ago. Santam indicated that they would get back to me regarding my complaint. I still haven't received any feedback regarding my claim and when they will pay me! It's beyond annoying....

Ref number; ********** 08

Helpful (0)

Replies (2)

Santam's replyOfficial

13 May 2019, 14:40

Good day

We note that you are insured with MiWay. We note that our legal office have communicated to you that you are to take the matter up with your own insurer.

Santam is liaising with your insurer and they are to give you updates on the progress of the matter raised above.

We cannot assist in any way. You are to take this matter up with your own insurer.

We trust the above to be in order.

Thank you and kind regards

Kurt Koopman

Client Care Manager

Best regards,

Santam's reply13 May 2019, 14:40

Official

Best regards,

's updateReviewer Update

13 May 2019, 14:45

Correction... Your legal office did not communicate with me...

's update13 May 2019, 14:45

Reviewer Update

Correction... Your legal office did not communicate with me...

Santam poor service!

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