SANTAM POLICY DISASTER

We were ****** in May 2023 and since trying to sort out the claim. The communication is not clear and the service is poor. Its one story after the other. send from pillar to post. Not stated clearly what we had insured for and what is not included and told only this month that sorry whatever was ****** in your house is not covered. But we have been sending emails to Santam and this is what it has come to. i am so disappointed in the way our case was handled. Anyone who has Santam insurance goodluck when something terrible happens to you.