Santam, please pay, but don’t claim

Has 1001 reasons not to pay out a claim. The “third party” that assessed the vehicle did not even pull it on a lift. He laid underneath with his smart phone’s little light to check. Assessor couldn’t care less. Waited three weeks before one was assigned to the claim. Rejected claim due to “no to little impact damage” well if I would have to look for impact damage laying on my back on a flat trolley woth a smart phone light I wpuld probably also miss the three cracks in the front axle