MV
Manfred V

1 reviews | Active since Nov 2023

21 Nov 2023, 10:56

SANTAM PATHETIC SERVICE

I am writing to express my profound dissatisfaction with the service provided by SANTAM regarding our recent insurance claim. Our experience has been marred by significant delays, multiple visits, and discrepancies in the assessment process, leading to an unsettling and protracted resolution of our claim.

Full details can be provided to substantiate all findings.

0
Replies (3)
Santam
Santam's reply21 Nov 2023, 11:03
Official
Good day,

Thank you for your review.
To enable us to investigate please provide us with your claim number?

Thanking you in advance?
Regards
Client care
Santam
Santam's reply21 Nov 2023, 11:17
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply21 Nov 2023, 12:28
Official
Good day,

Our claims department should have all that information and will be able to provide us with same.

Regards
Client care