1 reviews | Active since Jul 2014
Santam offers lousy settlement months later.
<p>after 3 months of waiting Santam offer a lousy R29000 settlement for a claim amounting to R44000???? </p> <p>when we asked about a courtesy car we were instructed by santam to hire the cheapest car available until our vehicle is repaired and we used aftermarket parts to repair the vehicle to save santam costs and they still wont play ball... whats good n proper about that??</p>
Good day sir,
Thank you for your post. We will provide detailed feedback during the course of the morning with regards to the settlement to you.
Thank you.
Stephan Olivier
Client care media manager
Good day sir,
Thank you for your post. We will provide detailed feedback during the course of the morning with regards to the settlement to you.
Thank you.
Stephan Olivier
Client care media manager
disgusted by the way Santam is handling this matter.. still refusing to pay the full claim. spoke to tsepiso this morning who refuses to pay for more than 14 days car hire and blaming us for the repairer not being able to fix the vehicle within 14 days. my wife had to downgrade from a jeep wrangler sahara to a citroen c2 for 3 months because the attendant at the false bay engen 1 stop admittedly filled the incorrect fuel and santam wants us to pay in excess R15000 for this inconvenience. accusing us and blaming us for the delays. pathetic service from santam..
disgusted by the way Santam is handling this matter.. still refusing to pay the full claim. spoke to tsepiso this morning who refuses to pay for more than 14 days car hire and blaming us for the repairer not being able to fix the vehicle within 14 days. my wife had to downgrade from a jeep wrangler sahara to a citroen c2 for 3 months because the attendant at the false bay engen 1 stop admittedly filled the incorrect fuel and santam wants us to pay in excess R15000 for this inconvenience. accusing us and blaming us for the delays. pathetic service from santam..
Good day,
A response will follow shortly.
Regards
Good day,
A response will follow shortly.
Regards