JR
Jan R

1 reviews | Active since Feb 2022

30 Dec 2022, 19:13

Santam Motorbike Claim - Refreshing Experience

Based on my current experience with Santam (Motorbike Claims), I could not wish for better service. It was (is) a refreshing experience!

I was (am) kept informed all the time; my emails were (are) responded to within 24 - 48 hours; feedback from the Assessor was (is) prompt and to the point; no hassle at all.

I still need to see how the pay-out and/or replacement of my bike will go, which I trust will be just as hassle free.

Thus, this is a rating of my experience unto now; I will give an update once the claim has been fully settled.

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Replies (1)
Santam
Santam's reply30 Dec 2022, 19:31
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.