Santam - Money first, customers second

Exteremely dissappointed, why does it seem like every company is just out to save a buck at the expense of provide the client with the best outcome.

After requesting the assessor appointed to my case to have his senior call me on numeorus time i still havent received anything.

After many back and forths, and a bad experience where he was appointed on a previous claim, i dont believe the assessor appointed to my case is able to make the right call, hence my request.