Santam makes its clients seem *********

My vehicle broke down on the N2 to towards MosselBay. Santam sent a service provider to collect my wife and I which I am grateful for. The vehicle was kept over night. When I received my car back the next day, both rims were damaged (additional dims on the one). Although I pointed out that the RIM with the major damage was not the one I signed as having scratches, the more Santam takes the Service Providers word over mine. I've been with Santam for over 10 years with 3 vehicles and this is how I am treated. I am deemed ********* in my complaint. I guess its time to change insurance companies and look elsewhere. Santam has really let me down and wont recommended them moving forward. I enjoyed there service, but when I needed the benefit, the asset I insured was damaged and I am said to be the person being *********. I explained to the complaint manager, but she does not \listen"to my side of the story having to repeat myself. Not certain why she is in that position. """