GC
Grant C

1 reviews | Active since Jul 2011

02 Feb 2017, 11:03

Santam made up lies not to pay out

<p>Had a claim on 3rd of September. Provide statement etc. I am also depressed person who was hospitilised, but the investigator from Censeo Jaco Haltzhausen made up accusations from the beginning already. I also provide bankstatement after he intimadated me. I land up in hospital, because of my depressed state and my advocated also provided an affidavet as requested by Haltzhausen and that the investigator must talk to him if there is any further questions. Today is the 2nd of Desembet2017. 5MONTHS ALRADY. INVESTIGATOR DID NOT SPEAK TO INVESTIGATOR FOR ANY FURTHER QUESTIONS. So far my premiums is atill taken of from September from my policy by indwe and the bank where my vechile is financed. Santam denies claims without taken the statements and events in concidaration. Santam is very unprofesional. Today got email from Santam not providing documemtation. Grant Cilliers</p> <p> ********** 609 . Policy number at indwe is EVO243828</p>

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Replies (3)
GC
Grant C's update02 Feb 2017, 11:10
Reviewer Update

I mean that Investigator did not speak further to my advocate

Santam
Santam's reply02 Feb 2017, 12:16
Official

Good day

Thank you for your post.

We will immediately investigate the concerns as noted in your complaint and be in contact with you soon.

Thank you and kind regards

Kurt Koopman

Client Care Manager

GC
Grant C's update02 Feb 2017, 19:44
Reviewer Update

I mean 2nd of January 2017 and not Desember 2017.