Santam, lack of human response

<p>I've been waiting forever to get some intelligent communication from Santam with regards to my claim.</p> <p> </p> <p>Have been bombarded with jibberish automated responses from I guess their computer centre. Unfortunately the computer does not have any artificial intelligence. Unfortunately the human beings also cannot give a clear answer when my car claim will be approved. It seems that they copy and paste the computers response on their emails as if a human being typed it. Very frustrating, been a client for over 5 years and never claimed. I guess in 2060 my car might be fixed if compters can at that in point time make decisions by themselves.</p> <p> </p> <p>For the record I did type this email with my human fingers.</p>