1 reviews | Active since Jan 2014
SANTAM KICKING A MAN WHILE HE IS DOWN
<p>On Wednesday 22nd February 2017 my house was broken into and the *****s took everything </p> <p>Clothes</p> <p>Appliances</p> <p>TV</p> <p>Watches</p> <p>Shoes</p> <p>FOOD</p> <p> </p> <p>Now to make things worse SANTAM REJECTS MY CLAIM because i dont have a security gate installed on the front door i stay in a security complex surrounded by an Electric fence all the units dont have security gates. THIS WAS NOT EVEN MENTIONED IN THE POLICY DOCUMENTS AND SANTAM DID NOT REQUEST FOR A SECURITY GATE TO BE INSTALLED.THIS IS A UNIT INSIDE A SECURITY COMPLEX FOR CRYING OUT LOUD. </p> <p> </p> <p>The questions that i was asked were as per below</p> <p>Is there Burglar Bars on All the Windows ? Yes</p> <p>Is there an Electric Fence around the Complex ? Yes</p> <p>Do you have an Alarm installed ? No</p> <p>I was never asked to install any security gate </p> <p>I have been paying the Household Premium since 2012 and now am claiming for the first time in 5 years and i get this. You not any better than the *****s that came into my house and stole everything i worked hard for, TALK ABOUT KICKING A MAN WHEN IS HE ALREADY DOWN THAT IS SANTAM FOR YOU.</p>
Dear Peter,
Thank you for your post above. We are really sorry to hear about your misfortune and the frustration and inconvenience this experience has caused you.
We will investigate your concerns and liaise with the claims and underwriting departments and once concluded we will revert back to you.
Thank you very much.
Stephan Olivier
Client care media manager
Dear Peter,
Thank you for your post above. We are really sorry to hear about your misfortune and the frustration and inconvenience this experience has caused you.
We will investigate your concerns and liaise with the claims and underwriting departments and once concluded we will revert back to you.
Thank you very much.
Stephan Olivier
Client care media manager
