1 reviews | Active since Oct 2016

28 Oct 2016, 14:43

Santam just don't care

<p>My wife had a vehicle accident on the 14th June 2016 - 4 months later and I am still waiting for Santam to settle the third party claim. The claim number is ********** 48 which Locash is handling. Locash is uncontactable - doesnt answer the phone or respond to emails. This is certainly not how you expect an insurer to treat you!</p>

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Replies (1)
Santam
Santam's reply01 Nov 2016, 08:26
Official

Good day

Kindly be advised that we are in the process of investigating your complaint.

We will be in contact with you shortly.

Thank you and kind regards

Kurt Koopman

Client Care Manager