Santam is the terrible insurer dont be fooled

Worst, ********** service u can ever get. I feel sorry for their customers, i had a building insurance with them, i put in a claim as my pipes in the tub were leaking. Guess what! The assessor came n assessed what i didnt call them for, saying my tub has a crack but the water was leaking from the pipes… long story short they rejected claim and that was after a whole month of following up, call center agents are full of nonsense too, very impatient and they reply before you finish explaining. I had recruited my whole family n friends to use santam but trust me when i moved i took my ppl. I would like ppl to stay vigilant. Did i tell u i put a claim on the 31st of may and the assessor only came on the 1st of july? After i had explained that there is a leak n i couldnt bath… wooow! They didnt even try n retain me wen i clearly told them im leaving due to bad service. I wasted 2 years of premiums. I asked them to bring another assessor coz i didnt agree with the first one n they said i must get my own private one yooh ****