MK
Matome K

1 reviews | Active since Apr 2014

09 Nov 2015, 15:23

Santam is the best insurance on earth

Claim processed in less than 3 weeks & I've got a new car!<br> Accident occurred: 18/10/2015. Vehicle written-off after revised quote: 27/10/2015. AOL sent to me: 28/10/2015. I returned the signed AOL same day. Replacement vehicle finance approved on 04/11/2015. I was contacted to come and fetch the vehicle on 07/11/2015. I arrived at the dealer on 07/11/2015 at 09:00. In less than 10 minutes, I was driving the new replacement vehicle with 0-mileage. This was the quickest big transaction ever in my life. It's only at Santam where you'll get this extra-ordinary service. I am too grateful for the credible service offered to me. I would also like to express my heartfelt gratitude to the following at Santam: Deloshnee Moodley, Nevo Mini, Beauty Maluleka and the guy who registered my claim on 18/10/2015. If you need peace of mind during the claim process, I highly recommend that you join Santam. I am a living good example. I've got family and friends with worst experience from other insurance companies. Their experience nearly made me not to have hope in insurance companies but that's different with Santam. Please send me stickers ASAP. I need to display them with pride in my car.<br> <br>

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Replies (1)
Santam
Santam's reply09 Nov 2015, 15:30
Official
Hello MatomeKolobe,

Thank you for sharing your wonderful experience with us.

It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.

We will ensure to inform all parties involved of your thanks and appreciation.

Thank you once more and kind regards.

Stephan Olivier
Client care media manager