SANTAM IS NOT WHO THEY CLAIM TO BE...

SOMETIMES LAST YEAR APRIL WE HAD A BAD STORM THAT LASTED ABOUT 6 DAYS I PUT IN A CLAIM FOR SOIL EROSION, DAMAGED BOUNDARY WALL AND A DAMAGED POOL CAUSED BY THE FALLING BOUNDARY WALL THEY PAID OUT IMMIDIATELY FOR THE WALL ONLY IGNORING THE PAVINGS, POOL DAMAGE i MANAGED TO GET THEM TO PAY OUT FOR THE POOL AND THEY DID, TOOK ME A WHOLE YEAR FOR A FIBRE GLASS POOL WHICH WAS A ******* AS IT SHOULD BE FOR A GRANITE POOL. SOMEWHERE IN THE FOUNDATION HAS COLLAPSED DUE TO SOIL EROSION AND THEY IGNORED IT COMPLETELY STATING BUILDING SETTLEMENT WHICH IS TOTAL NONSENSE. ITS ONLY A MATTER OF TIME WHEN WE GET ANOTHER SEVERE STORM IM SURE MY PROPERTY WILL BE ON THE ROAD OR COMPLETELY COLLAPSED JUST A MATTER OF TIME. IN JULY LAST YEAR WE HAD A SMALL TREMOR WITH A RESULT A WALL COLLAPSED AND NEW CRACKS WERE FORMED WHICH WAS ALSO DISCOUNTED. AND A SINKHOLE APPEARED ON THE RIGHT SIDE PASSAGE OF THE PROPERTY WHICH I HAD TO COVER UP AT MY OWN EXPENSES AS SANTAM WAS NOT INTERESTED IN THE FACTS OF WHAT WAS REALLY HAPPENING TO THE PROPERTY. ITS JUST A MATTER OF TIME WHEN WE ARE ONCE AGAIN HIT WITH A SEVERE STORM. THEN ITS TOO LATE AS I HAVE NO INSURANCE ON MY PROPERTY AND SINCE SANTAM KNOWS THE TRUTH THEY DO NOT WANT TO REINSTATE MY POLICY CLAIMING ME TO BE A HIGH RISK.... AS IF I CONTROL THE WEATHER.