SD
Sanjay D

1 reviews | Active since May 2022

25 May 2022, 05:58

Santam is not helping the people.

We have santam insurance for our home and vehicle. Just recently the car ended up with flood damage. From day one it is gone almost two months no sign of an assessor or help. The complaints number of santam online is ****. The internal arbitrators e mail is also ****. It bounces back. Shame on you Santam for having **** e mail help lines and no help.

0
Replies (3)
Santam
Santam's reply25 May 2022, 08:43
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
SD
Sanjay D's update26 May 2022, 06:35
Reviewer Update
I still maintain the e mail is ****: Delivery has failed to these recipients or groups:
*** (***)
Your message couldn't be delivered. When Office 365 tried to send the message, the external email server returned the error below. This is probably due to a problem or policy setting on the recipient's email system.Check the error for information about the problem. The error might tell you what went wrong and how to fix it. For Email Admins
Santam
Santam's reply26 May 2022, 07:01
Official
Good day sir,

The email is definitely the correct one and in use.
We received emails daily on that email address.

Kind regards
Stephan Olivier
Client care media manager