1 reviews | Active since May 2016
Santam is happy to take my money but do not care to service clients
<p>I have a claim that is over 2months old and am constantly sent "from pillar to post "when requesting an update. i have contacted the assessor on numerous occasions and have sms'd but have still not recieved any feedback. What ********* conduct for Santam to continue to debit my account with the premiums but when I request for feedback nobody wants to take responsibilty. </p>
Dear Geetha,
We thank you for your posting above. We are really sorry to hear about your bad experience and lack of feedback.
We will attend to this immediately and request proper feedback from the claims branch where your claim is entertained.
Kind regards
Stephan Olivier
Client care media manager
Dear Geetha,
We thank you for your posting above. We are really sorry to hear about your bad experience and lack of feedback.
We will attend to this immediately and request proper feedback from the claims branch where your claim is entertained.
Kind regards
Stephan Olivier
Client care media manager