KM
Kacey M
1 reviews | Active since Jul 2011
19 Apr 2016, 16:18
Santam is full of excuses
Santam is by far the most shocking 'insurer'. According to the response I received after my laptop was ****** from a vehicle, if a ******** is clever and does not use violence to commit their crime then the money you pay for the security of your valuables falls right into their back pockets and they are only more than happy to take it. <br> <br> I will now escalate this matter further.
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Santam's replyOfficial
20 Apr 2016, 08:19Hello Kacey McC,
We thank you for your posting above.
We are sorry to hear about the rejection of your claim.
We note Kurt Koopman dealt with your complaint previously and that you have escalated this matter to Santam's Internal Arbitrator.
He will accummulate all the information and once he has done so and is in a position to make a determination, he will liaise with you.
Thank you and kind regards.
Client care
We thank you for your posting above.
We are sorry to hear about the rejection of your claim.
We note Kurt Koopman dealt with your complaint previously and that you have escalated this matter to Santam's Internal Arbitrator.
He will accummulate all the information and once he has done so and is in a position to make a determination, he will liaise with you.
Thank you and kind regards.
Client care
Santam's reply20 Apr 2016, 08:19
Official
Hello Kacey McC,
We thank you for your posting above.
We are sorry to hear about the rejection of your claim.
We note Kurt Koopman dealt with your complaint previously and that you have escalated this matter to Santam's Internal Arbitrator.
He will accummulate all the information and once he has done so and is in a position to make a determination, he will liaise with you.
Thank you and kind regards.
Client care
We thank you for your posting above.
We are sorry to hear about the rejection of your claim.
We note Kurt Koopman dealt with your complaint previously and that you have escalated this matter to Santam's Internal Arbitrator.
He will accummulate all the information and once he has done so and is in a position to make a determination, he will liaise with you.
Thank you and kind regards.
Client care