TM
Thapelo M

1 reviews | Active since May 2013

12 Jun 2018, 18:28

Santam Inurance cheats elderly client

My grandfather's Toyota HiLux double cab was ****** earlier this year. He had installed tracker as required but now the insurance refuses his claim. He has been a client for over 5 years and this is his second car he has insured. He has never claimed before and never missed a payment. I feel this is unfair business practice and that he is being treated this way due to his age.

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Replies (2)
Santam
Santam's reply13 Jun 2018, 08:19
Official

Good morning,

Thank you for your post above. We will investigate your concerns but just want to confirm something please?

The GS number provide, is he insured with Integrisure?

We need to know as to who we need to refer this matter too?

Await your feedback herein, thank you very much.

Kind regards.

Stephan Olivier

Client care media manager

Best regards,

TM
Thapelo M's update15 Jun 2018, 22:48
Reviewer Update
Hi Stephan Yes he is insured with Intergrisure.