AC
Adderley C

1 reviews | Active since Jan 2018

20 Dec 2023, 16:31

Santam insurance - very delayed

Had a claim for a vehicle theft on the 3rd of December 2023 , after me fighting and complaining i finally get a call back from the person handling the claim and now i have to still wait for his manager to assess and decide if they are settling the claim . all documents have been submitted by the next day after the incident was reported. my fault i did not take car hire but now its costing a fortune to move around during this period .

0
Replies (3)
Santam
Santam's reply20 Dec 2023, 16:38
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
AC
Adderley C's update21 Dec 2023, 11:08
Reviewer Update
21/12/2023 11:08 am , no response from Santam .
Santam
Santam's reply21 Dec 2023, 12:04
Official
It is no problem.

Kind regards
Client care