Santam Insurance "The worst and improper"

Santam Insurance "Good and Proper" (What is good and proper about the service and employees who are rude to clients?)

Santam Insurance client drove into my car while i was stuck in traffic (N1 North, Pretoria - Waterkoolf Heights) on the 27th of May 2019. I put in a third party claim to Santam as l did not want to claim from my own insurance. I submitted all documents as required.

The so called legal consultant on the matter her name is Precious Madonsela, she is very arrogant and had no regard for the rule of law. She is offering to pay 70% of overall damages as per the assessment. The offer given is very prejudiced and it only covers the minor repairs of the car.

The santam client acknowledged that he's the cause of accident however Precious Madonsela is putting the matter on her own hands and not pay 100% of the damages according to apportionment act 36 of 1956.

My car has lost value due to this accident and she is trying to find a loophole to avoid repairing my vehicle fully.

Can someone with good and proper s****s and knowledge get in touch to resolve this issue and pay 100% ASAP. Your client crashed into my vehicle from behind as he wrote on the accident report, how do you expect me to avoid such as it is out of my blind spots.