Santam: Insurance poor and unimpressed

*** My claim was registered on 11/07/2022. Santam hasn't been as great as perceived. Very unhappy with service to date. Its almost 2 weeks and minimal progress on my claim thus far. Idris and Bahle not very helpful, does not even reply on emails on the same day; I'm doing all the following up. Very frustrated, and dissapointed with how this has all been handled to date.