SV
Sonet V
1 reviews | Active since Mar 2012
23 Mar 2026, 08:45
SANTAM INSURANCE :LAME EXCUSES NOT TO PAY!!
To Whom It May Concern, I am extremely dissatisfied with the manner in which my claim has been handled with SANTAM insurance. The ******* way they looking for excuses not to pay is mind blowing! -claim pre-existing damage (using old google photos; irrelevant to actual claim/damage) -Ignore sudden damage (which they have to cover/approve) Please note they don't cover boundary wall damage /dispute? -Santam claimed long term subsidence (which they do not cover); I however proof them wrong with Municipal CCTV camera inspection and engineering report (at my costs); which they conveniently ignore
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Replies (3)
Santam's replyOfficial
23 Mar 2026, 08:50Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply23 Mar 2026, 08:50
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
23 Mar 2026, 09:04Good day,
We take note of your review posted here.
Unfortunately we would not be able to assist on this platform.
As communicated to you previous, should you not be satisfied with the outcome and decision you may escalate to the appropriate channels indicated to you.
Thank you and regards
Client Care
We take note of your review posted here.
Unfortunately we would not be able to assist on this platform.
As communicated to you previous, should you not be satisfied with the outcome and decision you may escalate to the appropriate channels indicated to you.
Thank you and regards
Client Care
Santam's reply23 Mar 2026, 09:04
Official
Good day,
We take note of your review posted here.
Unfortunately we would not be able to assist on this platform.
As communicated to you previous, should you not be satisfied with the outcome and decision you may escalate to the appropriate channels indicated to you.
Thank you and regards
Client Care
We take note of your review posted here.
Unfortunately we would not be able to assist on this platform.
As communicated to you previous, should you not be satisfied with the outcome and decision you may escalate to the appropriate channels indicated to you.
Thank you and regards
Client Care
SV
Sonet V's updateReviewer Update
23 Mar 2026, 09:34Sorry but your appropriate channels choose to IGNORE the actual facts and failed to do proper inspection; still using lame excuses
SV
Sonet V's update23 Mar 2026, 09:34
Reviewer Update
Sorry but your appropriate channels choose to IGNORE the actual facts and failed to do proper inspection; still using lame excuses