SANTAM INSURANCE

There is nothing "Good and Proper" doing insurance with Santam. I registered a claim on 14 June 24 for a leaking geyser and damaged to my bedroom ceiling. Up to date I am not able to use my main bedroom or on suite bathroom due to the fact that the ceiling is yet not repaired up to almost one month. The first contractor allocated was withdrawn after complaints about taking shortcut and was removed from site on 8 July 24. On the 8th of July a second contractor was assigned but up to now never showed up. My house is a mess. I even lodge a complain at the complaint office with no progress. Up to date and after numerous calls no one from Santam bother to entervene.