CR
Channette R

1 reviews | Active since Feb 2021

07 Feb 2022, 16:31

Santam Insurance

Been with Santam Insurance for years. Totally disappointed in their total lack of customer care/service. Have phoned, emailed, tried social media and as a last resort even tried messaging the CEO. 8 call agents promising to assist and phone back, still no luck. At this point, would not recommend.

0
Replies (2)
Santam
Santam's reply08 Feb 2022, 07:08
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
CR
Channette R's update09 Mar 2022, 10:06
Reviewer Update
2 months and count, problem still not resolved!! Haven't experienced service this poor.