PO
Peter O’Connor
1 reviews | Active since Feb 2019
08 Feb 2019, 11:35
Santam Indwe inefficiency
Before you insure with Santam bear this in mind. I was ****** of my car and many household goods more than 6 weeks ago. So far nothing has been settled. i Have received no compensation. I do not have a car. A manufacturer has contacted me to replace some stuff but at my risk. Brokers are INDWE and BROLINK. There is no disagreement. That could be negotiated. There is only procrastination and inconvenience.
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Santam's replyOfficial
08 Feb 2019, 13:13Good afternoon Peter,
We thank you for your post above.
We are really sorry to hear about your inconvenience and the frustration this has caused you.
We would like to investigate this matter to find out where the delays are and the current status and would appreciate if you could provide us with your claim number so that we may liaise with Brolink to get their comments herein?
Santam doesn't have any access to their system and claims.
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
We thank you for your post above.
We are really sorry to hear about your inconvenience and the frustration this has caused you.
We would like to investigate this matter to find out where the delays are and the current status and would appreciate if you could provide us with your claim number so that we may liaise with Brolink to get their comments herein?
Santam doesn't have any access to their system and claims.
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply08 Feb 2019, 13:13
Official
Good afternoon Peter,
We thank you for your post above.
We are really sorry to hear about your inconvenience and the frustration this has caused you.
We would like to investigate this matter to find out where the delays are and the current status and would appreciate if you could provide us with your claim number so that we may liaise with Brolink to get their comments herein?
Santam doesn't have any access to their system and claims.
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
We thank you for your post above.
We are really sorry to hear about your inconvenience and the frustration this has caused you.
We would like to investigate this matter to find out where the delays are and the current status and would appreciate if you could provide us with your claim number so that we may liaise with Brolink to get their comments herein?
Santam doesn't have any access to their system and claims.
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,