nM
nhlanhla M
1 reviews | Active since Sept 2013
08 Jul 2021, 11:39
Santam Imaginary Arrears
I cancelled my vehicle insurance policy with Santam last year and today I found out while trying to get pre approval for a home loan that I have an amount of R2603 in arrears with them. This is I do not understand how as I have never missed a payment with them!
Helpful (0)
Replies (3)0
Replies (3)
Santam's replyOfficial
08 Jul 2021, 12:11Good afternoon,
Thank you very much for your review.
We are really sorry to hear about this.
May we please request if you can provide us with your policy number so that we can trace the policy and request assistance from our Bureau Dispute division.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you very much for your review.
We are really sorry to hear about this.
May we please request if you can provide us with your policy number so that we can trace the policy and request assistance from our Bureau Dispute division.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply08 Jul 2021, 12:11
Official
Good afternoon,
Thank you very much for your review.
We are really sorry to hear about this.
May we please request if you can provide us with your policy number so that we can trace the policy and request assistance from our Bureau Dispute division.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you very much for your review.
We are really sorry to hear about this.
May we please request if you can provide us with your policy number so that we can trace the policy and request assistance from our Bureau Dispute division.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,
nM
nhlanhla M's updateReviewer Update
08 Jul 2021, 14:57Hi Stephan,
Please see below.
***
Regards,
Nhlanhla
Please see below.
***
Regards,
Nhlanhla
nM
nhlanhla M's update08 Jul 2021, 14:57
Reviewer Update
Hi Stephan,
Please see below.
***
Regards,
Nhlanhla
Please see below.
***
Regards,
Nhlanhla
Santam's replyOfficial
08 Jul 2021, 15:27Good day,
Thank you very much for the information.
We will request our Bureau Dispute division to assist and will revert once we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you very much for the information.
We will request our Bureau Dispute division to assist and will revert once we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply08 Jul 2021, 15:27
Official
Good day,
Thank you very much for the information.
We will request our Bureau Dispute division to assist and will revert once we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you very much for the information.
We will request our Bureau Dispute division to assist and will revert once we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,